HOW DOES THE SERVICE WORK ? Our concierge staff has been professionally trained to coordinate all of the services listed in the Directory of Services (and much more). As a valued Atelier resident, you can direct all your inquires and service requests through our own Atelier Personal Concierge Service Desk, 24 hours a day, 7 days a week.
DO I PAY MORE BY USING THE SERVICE ? Residents DO NOT pay more for a product or service by directing requests through us. In fact, residents may often receive discounted rates, or get "more for their money" because of our buying power. Residents are naturally responsible for any/all direct costs incurred - if applicable (e.g. cost of event tickets, tours, dry cleaning services, etc.), and a nominal coordination fee is applied to select services (only if on-site supervision or an errand runner/personal shopper, etc. are utilized.)
HOW DO I PLACE A REQUEST ? You may contact your Atelier Personal Concierge Service team to place your inquiries and requests by phone, fax, text message, email, and direct web access - the details of which are listed below. Be sure to have your concierge service access code available so that if asked, this can be provided.
HOW CAN MY BUSINESS BE INCLUDED AS A SERVICE PROVIDER ? All Atelier Concierge service providers are vetted through an application/enrollment process, that requires the completion of an application form. Please email our Atelier Concierge Service team, for more information.
Tel: (888) 540-5938 | Fax: (888) 993-0600
E-mail: service@atelierconcierge.com
Web: www.atelierconcierge.com
